Find the answers to frequently asked questions, right here!  
 Watercolour Palette

 

 

I'd like a custom map - Do you take commissions? 
I do not take personal commissions. I recommend these talented artist for custom illustrations.
I do take select commercial illustration work. My portfolio is available here. If you have a commercial inquiry contact art@elizabethperson.com

 

Can I purchase a digital version of your art?
Sorry, I don't offer digital downloads. If you are a business interested in licensing my work for a specific purpose, email your inquiry to art@elizabethperson.com. All of my work is copyright protected and is not to be used without permission. Please respect my work and small business.  

 

Do you offer framing?
I don't offer framing options for prints. Only my original work is typically pre-framed. (You can view some original work here, or contact me by email to make an appointment to view original work). For framing tips check out my detailed Framing 101: How to Frame Art Cheap and Easy blog. For frame store recommendations check out Framing 101: Art Framing Basics. I got you! Let's get that art on your wall. 

 

Where's your store? Can I visit your studio?
I don't have a brick and mortar store. But, there's likely a store near you that carries my work. Check out the full list of retail shops that I partner with. Metsker Maps in downtown Seattle and Kingfisher Bookstore in Coupeville, Whidbey Island carry the widest array of my work.  

My studio is located in North Everett. It's a busy working studio where I make art, pack and ship orders. I take visitors by appointment only. Email me at art@elizabethperson.com if you want to schedule a visit to look at specific items. The vast majority of my work is available right here in my shop or at the numerous in-person events I do throughout the year.  

 

Can I exchange or return my print?
I want you to be satisfied with your purchase. My policies on exchanges, returns and refunds are right here

 

My order arrived damaged. Can I get a replacement? 
Contact me as soon as possible at art@elizabethperson.com if your order arrives damaged! I may ask for photos of the damaged piece and packaging so I can file a claim with the post office. 

 

When will my print arrive? Can I pay for it to be overnighted? 
Check out the Shipping info page. All orders ship USPS First Class or Ground Advantage, based on weight/size. I don't offer expedited shipping options. This is a small studio. Orders are shipped out about twice a week. Speciality items, like original work or jumbo vinyls may take longer ship. Around the end of the year holidays I ship out orders most days.  

 

Do you wholesale? 
Yes, I have a large wholesale line of art prints, cards, stickers, bookmarks and more. Email wholesale@elizabethperson.com to receive a wholesale catalog. Wholesale accounts must have a resellers permit. 

 

Will you donate to my organization's auction/event/cause?
I limit donations to educational causes and/or Everett, WA non-profit organizations, at my discretion. Email art@elizabethperson.com with specific details of your request for consideration. 

 

Do you ever teach classes? 
I do not teach watercolor classes. I recommend local artists like Jenna Brechbiel and art classes offered through organizations like Schack Art Center in Everett, WA. 

 

Still have a question? See my contact info here